Testimonials

Desmond is one of the best trainers that I have encountered in the industry.  He is extremely professional and able to motivate participants on how to enhance their business etiquette and soft skills.  His session is highly interactive, allowing participants to practice theories immediately.

The dining etiquette training for our sales associates was very well-tailored, flexible, and executed with flair.  We would recommend Desmond because he is very articulate and able to teach what he preaches.  He is [also] able to interpret the needs of clients and come up with proposals that match our end goals such as how to make small talk and become more presentable and well-groomed in formal dining situations.  We find it very enjoyable working together with him on this training.

“It was our pleasure to engage Desmond for a dining advisory event - Dining Etiquette with French Flavors.  Not only did he cover essential information on fine dining, but he also took the group beyond the rudiments by personally demonstrating how to react gracefully in potentially awkward dining situations.  The dining workshop was memorable and interesting and Desmond shared a lot of useful "Golden Rules".  Last but not least, what will make the group remember Desmond is his enthusiasm.  His expertise in the field of fine dining, peppered with some lesser known etiquette tips and examples, combined with his ability to be an engaging facilitator, made for a great evening!”

Thank you, Desmond for offering such a brilliant and interactive training for members of the Innovation and Technology Scholarship Award Scheme.  None of the youths lost focus in the three-hour course on a Saturday morning.  The concrete examples and practice segments incorporated [in the workshop] made the session even more interesting and motivating for the young learners...Desmond is truly an inspiration and he marries his professional competency with great passion.  There is no doubt that his training is beneficial to the youth's lives especially when they face business situations in the near future. 

Thank you very much for organizing two [Presentation Skills] workshops for almost thirty student leaders...our participants enjoyed the workshops very much and they valued your practical tips on how to present their views confidently and courteously...

We treasure your...comments which guided them how to introduce themselves with a captivating story and appropriate techniques, like delivery, voice projection, posture, catchphrases, to name but a few...

We look forward to similar workshop opportunities for our students in the future...

I appreciated your sharing today.  I learned a lot and I do feel your enthusiasm in wanting to educate the public.  Etiquette isn't just something superficial and [we] do influence others with our attitudes.  I believe that your effort makes the world better by spreading positive messages and how we should treat people in a respectful way.  Keep it up and wish you all the best!

"Initially, my feelings toward taking a course were mixed -- how many people want to admit that they need to be better "groomed"? However, taking your "Confidence Tools" workshop made me realize how important presentation, manners, and confidence can be in a professional setting. First impressions set the foundation of a professional relationship and for those in a client-facing position, this needs to be perfected. I am more confident around clients, colleagues, and even my boss."

"Well structured and organized, the course presented materials in an easy-to-understand manner. Desmond leverages his unique background and skills as a professional television presenter to show (rather than just tell) you how to use voice and eye contact to your advantage. I doubt that other trainers in the marketplace can offer a similar experience. My only criticism, if you can even call it that, is that Desmond had too much material to teach!"